We manage and run the Guild Minibus Service for the sole benefit of the elderly/ the Infirm, those with physical disabilities and those with learning difficulties. We collect these people from their own homes or their residential care homes and take them to their Luncheon Clubs/ their Disability Clubs/ Shopping trips and on ‘ Day Outing’s ‘ (the latter of these are usually run by other organisations, all we do is supply the bus).
Our modern fleet of two Mercedes buses, with the benefit 34 years of experience to guide us, are adapted with the infirm and elderly very much in mind, with a fully equipped tail lift, low entry steps with very firm hand rails, specially created space for restrained wheel chairs, and individual seat belts etc.
We employ our drivers on a part time basis, for which they are paid, we rigorously take and check references when they are first employed by us. Similarly we also check and keep their drivers licence details, and insist that they (drivers) keep the guild informed of any changes to the status of their licence other than parking penalties.
We, and especially our drivers, are fully aware that the majority of our clients need help/assistance as they are taken from, and returned to their own homes, including carrying in their shopping where this is needed.
All the drivers have rudimentary First-Aid knowledge, and know the locations of all local doctor’s surgeries and hospitals. Both buses carry such a list and a first aid kit and fire extinguishers. Our users constantly telling us just how helpful our drivers are in every way, whilst very mindful of their personal problems using transportation and the help they need.
In 2016 the government were giving out grants to community groups to purchase a new minibus. We were very lucky to be one of these community groups.
We received £59,000 to purchase a new minibus. Our old VW was nearing the end of its time, so this grant was very welcome.
Pictured below is our Chair (John Greenaway) and Treasurer (Don Hodgson) receiving the keys from the Trowbridge Mayor, Cllr. Linda Self.
Below are a few pictures of some of our customers who use our minibus service.